Last Updated: 18-08-2025
Introduction
WebThreeX (“Company,” “we,” “us,” or “our”) operates https://webthreex.com and provides AI integration, digital product creation, UI/UX design, development, consulting, and AI listing/merchant services that help businesses appear across AI platforms and conduct AI-assisted sales and analytics.
Scope
This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our Website, interact with our product landing pages, purchase services, use AI features (including AI listings, merchant tools, analytics, and integrations), or communicate with us.
Contact Information
Information We Collect
- Contact Information: Name, email address, phone number, company name, role.
- Account & Transaction Data: Service selections, invoices, subscription tier, payment confirmations from processors, and support history.
- Technical Data: IP address, device identifiers, browser type, operating system, pages viewed, referring URLs, session logs, and cookie identifiers.
- Product Interaction Data: Actions on AI product pages, form submissions, preferences, AI listing configuration inputs, and AI merchant setup metadata.
- AI Feature Data: Prompts, configuration details, and usage signals related to AI-based listings, AI search visibility features, and analytics dashboards to improve performance and safety of services.
- Project Data: Content you provide for implementation, integrations, and consulting, including files, instructions, and brand assets.
How We Collect Information
- Directly from you via forms, proposals, chat, email, and contract intake.
- Automatically via cookies, analytics tags, and server logs.
- From service providers that process payments, communications, or analytics on our behalf.
How We Use Your Information
- Provide, operate, and support our services, including AI listing, merchant, and analytics features.
- Process orders, billing, account management, and customer support.
- Improve Website reliability, feature performance, and user experience.
- Configure your presence across AI search and platforms and measure resulting performance.
- Send product updates and promotional materials if you opt in, with the ability to opt out at any time.
- Comply with legal and regulatory requirements and enforce our terms.
Legal Bases (where applicable)
- Contract necessity to deliver requested services and support.
- Legitimate interests to maintain security, improve services, and measure performance.
- Consent for marketing communications and optional data collection where required.
- Legal obligations for recordkeeping and compliance.
AI Features and Recordings
- AI Product Interactions: When using AI features (e.g., listing setup, merchant workflows, analytics), we may log usage and configuration data to troubleshoot, secure, and improve the service.
- Notice and Choice: Where advanced diagnostics or recordings are used to improve service quality, users will be notified and may opt out where feasible; data used for such diagnostics is retained only for the period necessary for troubleshooting and improvement.
Cookies and Tracking
- We use cookies and similar technologies for core functionality, analytics, performance measurement, and remembering preferences.
- You can manage cookies in your browser settings; disabling certain cookies may impact site functionality and personalization.
Sharing & Disclosure
- Service Providers: Hosting, analytics, communication, payment processing, and security vendors under contractual obligations and appropriate safeguards.
- Legal: Disclosures to comply with law, enforce agreements, or protect rights, safety, and security.
- With Consent: We share information when you request or consent to specific transfers.
Payments
We use industry-standard payment processors; card data is processed by third-party providers and not stored by WebThreeX.
Data Security
We use secure servers, encryption, and access controls to protect data appropriate to risk, and monitor for performance and safety of services. No method of transmission or storage is fully secure; users should keep credentials confidential.
Data Retention
We retain personal data only as long as necessary for the purposes described, including legal, accounting, and reporting requirements, and then delete or anonymize it.
International Transfers
We may transfer personal data across borders; where required, we implement appropriate safeguards aligned with applicable laws.
Your Rights
- You may request access, correction, deletion, restriction, objection to certain processing, and data portability where applicable.
- To exercise rights or make privacy inquiries, contact contact@webthreex.com. We may verify your identity and account email.
Marketing Preferences
- We send marketing communications only if you have opted in and provide an opt-out mechanism in each message.
- Opting out does not affect essential service or transactional communications.
Children’s Privacy
Our services are not intended for children under 13; if data is collected unintentionally, contact us for prompt deletion.
Third-Party Links
Our Website may include links to third-party sites; their privacy practices are governed by their own policies.
Changes to This Policy
We may update this Privacy Policy periodically; continued use after updates indicates acceptance of the revised terms; please review regularly.
Regional Disclosures (where required)
- GDPR: For EEA/UK users, WebThreeX is a controller for site and service processing; legal bases and rights described above apply, and users may lodge complaints with a supervisory authority in addition to contacting us.
- CCPA/CPRA: For California residents, you may have rights to know, delete, correct, and limit certain uses; we do not sell personal information as defined by law; submit requests via contact@webthreex.com.
AI Merchant and Listings Specifics
- Listing Across AI Platforms: To enable visibility across AI platforms and search, we process business metadata you provide (e.g., descriptions, categories, contact info) and performance analytics to optimize reach and relevance.
- ChatGPT Merchant Account Enablement: If you request merchant features that connect to conversational platforms, we process the configuration inputs and service usage necessary to fulfill the requested features and provide support.
- Performance Analytics: We aggregate and analyze usage metrics to improve recommendations, reliability, and outcomes, using privacy-preserving techniques where possible.
Contact
For any questions, requests, or complaints about this Privacy Policy or your personal data, contact: contact@webthreex.com.
References to third-party privacy structures and security practices are for alignment of clarity and user rights with modern SaaS/AI solutions.
