SMEs can gain the benefits of AI without courting risk by installing a lightweight governance layer that controls data, tools, people, and vendors; the checklist
AI search platforms surface answers directly inside assistants and chat experiences, so businesses that structure data, verify profiles, and expose clear signals earn disproportionate visibility
ChatGPT now supports in-chat shopping via Instant Checkout, letting approved merchants list products that shoppers can buy directly inside a conversation while the merchant remains
Agentic commerce is a new standard that lets AI assistants discover products, initiate checkout, and pass a secure payment token so customers can buy without
